AI Chatbots

AI chatbots are software applications that use artificial intelligence (AI), natural language processing (NLP), and information retrieval (IR) techniques to simulate human conversations and provide personalized assistance to users. AI chatbots can handle various tasks such as answering queries, booking appointments, providing recommendations, collecting feedback, and more.

AI chatbots can improve customer experience , reduce operational costs, increase sales conversions, and generate valuable insights. According to a report by Grand View Research , the global chatbot market size is expected to reach $9.4 billion by 2024, growing at a compound annual growth rate (CAGR) of 24.9%.

Some of the popular platforms for building AI chatbots include Dialogflow, IBM Watson Assistant, Microsoft Bot Framework, Rasa, and Wit.ai.